Terms of Service & Refund Policy

1. Use of the Platform

Peptide University provides digital education, live events, and resources for licensed and non-licensed health professionals. By accessing our website and content, you agree to:

• Use our materials for educational and personal professional development only.
• Not share, resell, or redistribute any content without express written permission.
• Ensure that any clinical application of materials is within your legal and professional scope.

2. Account Access and Security

You are responsible for maintaining the confidentiality of your account credentials. You agree to notify us immediately through our Contact Us page if you suspect unauthorized use.

3. Intellectual Property

All content, including videos, downloads, branding, logos, course materials, and digital tools, are the intellectual property of Peptide University or its partners.

Unauthorized reproduction or use may result in legal action. You are granted a non-transferable, limited license to access and view purchased content.

4. Educational and Medical Disclaimer

Peptide University provides educational content only. It does not offer or replace medical advice, diagnosis, or treatment. You understand that:

• All health-related information provided is for informational and professional development purposes only.
• You are responsible for ensuring your use of the material complies with your local laws and professional licensing regulations.

User Consent for SMS Communications

By using Peptide University's services, including signing up for text message communications, you expressly consent to the collection, use, and sharing of your personal information as outlined in our Privacy Policy. You acknowledge that you have read, understood, and agree to our Terms of Service and Privacy Policy, including the terms related to data collection, communication, and security.

You further consent to receive text messages from Peptide University, LLC (dba Peptide University), including transactional and promotional messages, as separately opted in by you. You may opt out of receiving messages at any time by following the opt-out instructions provided. Your continued use of our services constitutes your ongoing consent to these terms.

Message frequency may vary. Message and data rates may apply.

SMS Opt-Out Procedures

You may choose to stop receiving text messages from Peptide University, LLC (dba Peptide University) at any time. To opt out, simply reply to any text message you receive from us with the word "STOP" or "UNSUBSCRIBE." Once we receive your opt-out request, we will promptly remove your number from our messaging list. You will receive a one-time confirmation message confirming your opt-out.

For assistance, reply HELP to any message or contact us via our Contact Us page.

Please note that opting out of promotional messages will not affect your ability to receive important service-related communications if you have separately opted in to transactional messages. You may opt out of each message type independently.

SMS Liability & Disclaimers

Peptide University, LLC (dba Peptide University) is not responsible for any delays, failures in delivery, or any other issues related to the transmission or receipt of text messages. Delivery of text messages is subject to effective transmission by your mobile carrier and is not guaranteed.

Carriers including AT&T, Verizon, T-Mobile, and others are not liable for delayed or undelivered messages.

SMS Terms & Conditions

Our SMS/text messaging programs are additionally governed by our SMS Terms & Conditions. By opting in to our text messaging programs, you agree to those terms in addition to these Terms of Service.

5. Payment Terms & Refund Policy

Please refer to the Refund & Cancellation sections for:

• 30-Day Money-Back Guarantee terms.
• Month-to-month membership cancellation.
• Certification/Mastery payment obligations.
• Lifetime and limited access rules for class/course purchases.

For our full refund policy, visit our Refund & Cancellation Policy page.

Failure to fulfill a payment obligation (e.g., after receiving a certificate) may result in account suspension and collection efforts.

6. Termination of Access

We reserve the right to suspend or terminate access to any user who violates these terms, including misuse of materials, inappropriate conduct in live events or forums, or failure to fulfill payment obligations.

7. Limitation of Liability

To the maximum extent allowed by law, Peptide University is not liable for:

• Any indirect, incidental, or consequential damages from the use of our platform.
• Any outcomes resulting from improper clinical use of educational content.
• Any third-party platform errors (e.g., Stripe, Zoom, course hosting systems).

8. Changes to Terms

Peptide University reserves the right to update these Terms at any time. Continued use of the platform after changes are posted constitutes acceptance of the revised Terms.

9. Governing Law

These Terms are governed by the laws of the State of [Insert State], without regard to conflict of law principles. Any disputes will be resolved in the courts of [Insert County/State].

10. Contact Us

Questions about these Terms, access, or refunds can be directed through our Contact Us page.

Peptide University, LLC (dba Peptide University)
PO Box 125, Pisgah Forest, NC 28768
Phone: +1 (888) 887-5695
Email: hello@mypeptideuniversity.com
Web: https://mypeptideuniversity.com